FREQUENTLY ASKED QUESTIONS  

To confirm your booking, a deposit of 30% of the total price of your stay is required by bank transfer to the owner's account. The remaining balance must be paid by bank transfer no later than 21 days before arrival.

Before arrival, a refundable security deposit of 210 EUR must be paid by bank transfer to the owner's account. The deposit serves as security against damage to the apartment or its contents, as well as the loss of any items, such as keys, towels, bed linen or kitchen equipment.

We understand that accidents can happen during your stay. If anything is accidentally broken or damaged, please contact us as soon as possible. We consider each situation individually and believe that we can always discuss the matter and find a reasonable solution.

Provided that the apartment is returned without damage and all its contents are complete, the security deposit will be refunded in full to your bank account within two working days after the end of your stay.

If the cost of the damage exceeds the amount of the security deposit, the guest is required to pay the difference in full. In the event of suspected deliberate damage, theft of property or other unlawful conduct, we reserve the right to report the matter to the relevant authorities and recover the resulting loss in accordance with applicable law.

Check-in:
from 3:00 pm

Check-out:
by 11:00 am

If no other guests are arriving immediately after your stay, it may be possible to arrange for your luggage to remain at the apartment until your departure. This allows you to enjoy one last swim in the sea or do some last-minute shopping for gifts and souvenirs.

Please observe the check-in and check-out times.

We need sufficient time to clean and prepare the apartment for the next guests.

There are several ways to reach the apartment from Tirana Airport:

1. By prior arrangement, we will be happy to organise an airport transfer for a fixed price of €40. After landing, you will not need to search for a taxi or explain where you need to go. The driver knows the exact location of the apartment and will take you comfortably to the entrance. A regular taxi from the airport usually costs approximately €40–€60 and can be more expensive during the peak season.

If you prefer to arrange your own transport from the airport, you can use one of the many taxis waiting directly outside the terminal. Unlike our pre-arranged transfer, however, the driver may not know the exact location of the apartment, so we recommend having the address or directions ready.

1. If you would like to use a car during your stay, it is convenient to hire one at the airport. When returning home, you will not need to arrange separate transport to the airport and can arrive in plenty of time for your flight, particularly when departing late at night or early in the morning.

If your chosen car hire office is closed, the keys can usually be left in a key box located near the main entrance to the office. We recommend inspecting the car carefully and taking photographs before driving away.

Based on personal experience, I can recommend ARA Car Rental, where no security deposit or credit card is required. If you mention the code "Češi v Durrës" before signing the rental agreement, you will receive a 10% discount. Their red kiosk is located a short distance from the main entrance to the airport terminal. Child car seats are also available when travelling with children.

Luggage storage is only available if no new guests are checking in on the day of your departure. This must therefore always be arranged in advance.

• ✔ More than 30 days before arrival – 100% of the deposit paid will be refunded.

  ✔ 21–30 days before arrival – 50% of the deposit paid will be refunded.

  ✔ Fewer than 21 days before arrival – the deposit paid is non-refundable.

  A Worry-Free Holiday? Travel Cancellation Insurance Can Help!

  Travel cancellation insurance can help protect your finances if you are unable to travel for serious reasons. Depending on the insurer's terms and conditions, you may be reimbursed for the cost of your flights and apartment rental.

Pets are not permitted in the apartment. Any breach of this rule is considered a serious violation of the accommodation terms and may result in the immediate termination of the stay without a refund. The guest will be required to leave the apartment immediately and cover the cost of any damage and additional cleaning

For short-term holiday stays, the price is final and includes water, electricity, Wi-Fi and final cleaning. For long-term rentals of more than 28 days, utility costs are charged separately based on actual consumption.

We are responsible for ensuring that all equipment in the apartment, including the air conditioning, water heater and appliances, is in working order. In the event of a fault, please contact us immediately using the telephone number provided so that we can arrange a repair as quickly as possible 

Yes, a set of towels and fresh bed linen is provided for every guest. In addition, each guest receives a separate towel that can be taken to the beach

Yes, high-speed Wi-Fi is available free of charge. You will receive the password at check-in. The connection speed is usually sufficient for everyday browsing and work.

If the keys are lost, the lock will need to be replaced for security reasons. The charge for replacing the lock and providing new keys is €100 and will be deducted from your refundable security deposit. A fee of €10 will be charged for a lost lift access fob attached to the keys.

Upon request and by prior arrangement, a baby travel cot with a mattress and bed linen can be provided for a fee of 4 EUR per night. Please let us know when making your booking if you require one.

A high chair, children's step stool, potty and toilet training seat are included in the apartment's equipment.. 

To ensure a safe and pleasant environment for all guests, smoking, vaping and the use of open flames are strictly prohibited throughout the property. These activities can increase the risk of fire and negatively affect the air quality and comfort of other guests.

Please respect this rule both inside the apartment and in the building's communal areas. Your consideration helps us maintain a clean, safe and welcoming environment where everyone can feel comfortable.

Unfortunately, the apartment is not adapted for guests with reduced mobility.